10 Healthcare Marketing Ideas To Help Grow Your Practice

As a medical professional, the care of your patients is top priority. When operating a medical practice, however, the business side of medicine is not far behind. Whether you are facing patient retention challenges, looking to expand locations, add new talent, or simply increase the number of patients you see, healthcare marketing can help with sustainable growth of your practice. Here are ten ideas to do just that:

#1 Develop a Brand Identity

A medical practice is still very much a business, and with that comes the need for a brand. Develop a cohesive brand for your practice by choosing a logo, color scheme, and fonts. Work with a marketing professional to take the branding a step further by developing a brand tone and brand values. Combined, these visual and emotion-provoking components will become your enterprise’s brand and create a clear identity to your customers. Over time, your brand will become synonymous with the quality of care that your practice provides.

#2 Outsource Billing to a Third Party

If your office is still billing internally, you may find you can maximize your staff’s time by outsourcing your bill printing and mailing processes. After bill coding and contact verification, your team can transfer billing data through a secure data portal to a print and mail partner for fulfillment. This allows your billing staff to attend to patients, customer service and more urgent matters.

It’s important to seek out a partner with expertise in handling sensitive medical information. Be sure to verify they can uphold HIPAA standards and have appropriate data security protocols. Working with an inexperienced printer can lead to problems ranging from reputational damage to costly lawsuits. Preferred Direct is proud to be a HIPAA-compliant and HITRUST-certified commercial print and mail partner. Our state-of-the-art print technology and strict data security standards ensure our medical customers can safely outsource their billing and maximize their internal staff for other pressing financial and care-related matters.

#3 Create a Healthcare Marketing Plan

Healthcare marketing is necessary when growing your enterprise. However, your efforts may be wasted without setting specific goals. Identify measurable areas in which you wish to grow and develop a strategy around those goals.

Utilize both print and digital marketing and seek out ways to integrate them. Examples can include using social media to promote an upcoming event, sending out a brief version of your company newsletter via email, or including a QR code on a postcard.

#4 Become a Thought Leader

Leverage your knowledge as a medical professional and find ways to share your expertise publicly. Medical blogs and publications often seek guest writers. Be sure to name drop your practice, so your expertise is attributed correctly.

For a more direct, local impact, create a printed newsletter for your practice. In one of the segments, include informative content. This can include debunking medical myths, explaining emerging medical technologies, or a list of preventative health advice.

If you want to be very hands-on, get in front of the camera. Some medical professionals have seen success on video-centric platforms like TikTok, YouTube, LinkedIn etc., delivering knowledge in short, digestible formats.

#5 Set Up a Referral Program

Word-of-mouth is still among the strongest ways to grow a business. Encourage your current patients to tell friends, family, and coworkers about your practice. You can offer an incentive for them to do so, such as grocery gift cards, entries for a giveaway, or a complementary service. Use forms or comment cards, where new patients can disclose if they were referred by an existing patient and capture the ROI of your healthcare marketing campaigns.

#6 Recruit and Retain the Best

A medical enterprise is only as good as the people who work there, from the doctors to the front desk personnel. It is important to attract and retain the best possible staff when growing your practice.

Celebrate employee accomplishments and milestones in your newsletter, to express appreciation. Recognize the risk of burnout in the medical field and make resources available to keep your team happy and healthy, so they can keep patients happy and healthy.

Be proactive in hiring by attending job fairs, connecting with post-secondary institutions, and using recruitment resources to find the right fit for your practice.

As a bonus, recruiting within the community can double as a promotional activity, increasing brand recognition in the area.

#7 Leverage New and Existing Technology

Seek out opportunities to add new technologies to your practice that are patient-friendly. Telehealth is quickly moving from a “nice-to-have” to an expectation of care. If your practice can offer these visits, make it known!

For a busy office, scheduling can be challenging for both the office and the patient. Online scheduling can help by reducing call wait times and automating the confirmation process.

Keeping your web presence updated can impact the impression of your practice. While not a new technology, regularly updating your social media pages with relevant content shows that you care to keep patients informed where they are. Similarly, your website requires routine content updates, as the place many new and existing patents will go first for information.

#8 Solicit and Utilize Reviews

If you are unsure where to focus your time and efforts, encourage feedback from your existing patients in the form of reviews.

When you receive a five-star review, ask the reviewer for permission to share their feedback in your healthcare marketing. This feedback can also be used to get an idea of the patient’s experience. This information can highlight critical growth areas for your practice.

#9 Expand Your Reach Locally

As a medical enterprise, you will likely have multiple locations under your business umbrella. When it comes time to open a new office, develop a healthcare marketing campaign around introducing yourself to the local community. This can be done through a direct mail campaign, social media ads, or even a grand opening event! Using every door direct mail (EDDM), practitioners can target every house within a specific radius to the facility and introduce local households to their practice.

Adding additional practitioners can also bring new patients that may not have previously sought out your practice. Highlight expansions of service in your direct mail newsletter or on your website, encouraging new patients to make an appointment.

#10 Stay Connected

Make it easy for patients to stay connected to your practice. A mailing list, both for physical mail and email is a great place to start. Appointment reminders also remind people to connect with your office. Work with a healthcare marketing designer to develop an eye-catching, on-brand design that cannot be missed among other pieces of mail.

For a more hands-on approach, participate in local events as a vendor or sponsor. Health fairs, holiday festivals, and marathons are great venues for a medical enterprise to engage with the local community. Give out branded freebies, offer screenings, or host a giveaway. Be sure to include a sign-up for your mailing list at the booth!

*Bonus: Leverage Preferred Direct!

Healthcare marketing takes effort and strategy. When it comes to your medical print and mail campaigns, Preferred Direct has years of experience in managing sensitive healthcare information, as well as marketing materials, with security and diligence. From designing to printing to finishing to postage, Preferred Direct has the experience, technology, and security to help you grow your medical practice. Contact us today for a print marketing estimate!

5 Key Considerations When Choosing a Third-Party Medical Marketing Partner

Marketing a medical practice comes with unique challenges not seen in most other industries. Making sure patient data is secure, communications are HIPAA-compliant and that important healthcare messages are reaching the correct audience are all challenges that differ from that of the average marketing campaign. 

If you are looking for a solution to market your practice, consider outsourcing your medical marketing print campaigns. Choosing a reputable partner is not only good for business, but it can also help avoid financial penalties and data breaches. Not sure how to vet a company for your medical marketing needs? Here are some key considerations: 

Am I Using Sensitive Information? 

Information that discloses conditions, treatments, and care for a specific patient is protected by law. Even accidental infractions have steep financial penalties. It is important that parties on both sides of the healthcare marketing vendor relationship understand what information requires extra care. 

The content of your marketing messages will dictate which medical marketing partner is best for your needs. If sending out appointment reminders are part of your patient retention strategy, many printers can assist with this broad, universal content. If your print marketing is more specific about conditions, it may inadvertently disclose a patient’s diagnosis or treatment and put your practice at legal and/or financial risk.  

Awareness of HIPAA and medical privacy regulations protects your patients, your practice, and your reputation. For print marketing based on a patient diagnosis such as medicine recommendations, peer support groups, outpatient care options, and more, it’s important to work with a Commercial Printer that is familiar with healthcare privacy regulations to ensure you’re always in compliance. Preferred Direct is a HIPAA-compliant commercial printer with extensive experience handling not only medical marketing print services but third-party billing as well, for a variety of healthcare organizations.  

Does This Printer Have Any Relevant Certifications? 

There are industry certifications a printing partner can earn to display their medical marketing expertise. How will you know if a potential printer has them? In most cases, these certifications will be visible on the company’s website and other marketing materials.  

Look for mentions of HIPAA compliance, HITRUST certifications, and ways they keep data secure. Without these, you run the risk of incidental violation, compromised data, and workflow challenges. 

A strong reputation also goes a long way. Does the printing company have a working relationship with others in the healthcare industry? Preferred Direct, for example, works with one of the largest health insurance providers in the US, assuring HIPAA compliance every step of the way. We are also a HITRUST-certified printer, strictly following the HITRUST Common Security Framework (CSF) to ensure the utmost security of your patient data. In 2022, Preferred Direct was also named one of the top commercial print services in Virginia Beach. From reputation to certification, Preferred Direct has taken the steps to be the medical marketing partner of choice. 

What Healthcare Industry Experience Do They Have? 

At the end of the day, your best choice for a printing partner is the provider that excels at the services your practice or office needs. Most printing companies can execute direct mail campaigns or design high-quality brochures for a broad array of business types. Not all can do so for the healthcare industry. And even fewer can be a one-stop-shop for all medical printing needs.  

Say you want to expand into outsourcing your printed billing statements. The risk of small, yet costly mistakes is high when working with an inexperienced printer. 

Did you know that something as simple as using the wrong envelope can be a HIPAA violation? In this case, the window in the envelope disclosed personal information about patients, including a condition they underwent treatment for. Through this envelope, anyone who handled the piece of mail was able to see personal medical information, which ultimately culminated in a lawsuit.

At Preferred Direct, we pay careful attention to these areas of risk and ensure there is no exposures or violations before all mailing projects. We are incredibly proud to have never had a client HIPAA violation in our 35 years of business! 

When shopping around for a medical marketing partner, ask directly about their healthcare industry experience. While printers may not be able to disclose specific client or project details, a brief conversation can reveal a lot about an organization’s capabilities. Request samples of materials similar to those you are planning to use in an upcoming campaign. Use these to guide the conversation to medical marketing standards. A little bit of research and discussion can help prevent unnecessary stress and errors down the line. 

What Technology Does the Company Utilize? 

The technology used by a third-party medical marketing partner can be a deciding factor on whether they can securely handle your campaigns. Combined with industry expertise, the right technology can keep your communications professional, secure and credible. Here are three technologies to ask about: 

Variable Data Printing (VDP) 

Variable Data Printing is a process in which sections of information- such as Personal Medical Information, can be switched out from piece to piece, without slowing down the printing process. This capability shows they have the equipment necessary to handle the accurate, fast, and secure printing of potentially sensitive information. 

Internal Security Processes 

While you cannot be there to personally supervise the print job, there is no harm in inquiring about the internal processes that help keep sensitive data secure. Data encryption should be standard practice, as well as other visible forms of trust, such as certifications and a trusted staff. Ask about any data breaches the company may have experienced and their resolution. 

System Testing 

A good printing partner will allow for scheduled system tests. During these tests, mailing lists are pulled and prepared for sending. This is an opportunity to discover gaps in process, identify missing or duplicated recipients, and verify print quality long before your that first piece of mail delivers.

What About Finishing? 

Imagine your surprise when you receive a box of 5,000 unfolded brochures because the partner you chose only performs the printing portion of the job. Avoid the time-consuming stress and ask early about finishing options offered by your potential print marketing partner. 

Medical marketing collateral commands a higher level of professionalism to win the trust of patients. Exploring other finishing options, like binding or adding perforated sections can elevate the perceived quality of your printed marketing materials. Preferred Direct offers not only printing services but also bindery, collating, cutting, tabbing, scoring, perforations, drilling, folding, and other finishing services.  

Preferred Direct has years of experience and a stellar reputation in managing variable data and sensitive healthcare information. We guarantee prompt and confidential processing of your information while giving you flexible solutions to accommodate your medical marketing requirements. From designing to printing, to finishing to postage, we have the experience, technology, security, and personnel to be an invaluable asset to your healthcare communications. 

 When you partner with Preferred Direct, you partner with a data-secure, technology-focused medical marketing printing partner dedicated to your goals. Contact us today for an estimate! 

Why Now is the Perfect Time for Print Newsletter Marketing

When was the last time you received a newsletter…that was not sent to your email? Keeping your clients, customers or patients consistently informed is a big key for brand engagement. And it simply makes sense to reach them where they are… online, right? Not exactly. Due to changing standards in online privacy, a large influx of email marketing, and increased competition in the digital marketing space, a printed newsletter may be the best medium to attract and engage your true audience base.

As a provider of commercial printing and mailing solutions for over 35 years, the team at Preferred Direct knows a thing or two about the consumer landscape. Although direct mail has been around for centuries, there are many reasons why now is the best time is to invest in printed newsletter marketing campaigns for your business.

Get Out the Cluttered Email Inbox

We’d like to think that customers eagerly await our emails for the latest promotions and news. Realistically, their email inbox looks just like ours— cluttered, with hundreds of unopened e-newsletters dying a slow death in the automated “Promotions” folder. With email providers implementing changes effecting deliverability rates and SPAM categorization, it’s likely that your audience isn’t receiving your emails in the first place, wasting the time and effort of your marketing team.

What makes print different? Printed newsletters offer a tangible experience using a marketing medium that has statistically become much less cluttered than the average email inbox. As many companies shift their marketing to online channels, the opportunity to be noticed in the mailbox has grown tremendously. However, there’s still a possibility of your newsletter going directly into the trashcan. That is where brand recognition, quality print materials and professional design come into play. Treating print newsletters like a tangible extension of your company’s product or service quality will differentiate your print marketing in a way that cannot be captured in a short email headline.

To cut through the email clutter even further, reference your most recent digital campaign in your print newsletter (or reference your newsletter in an email!) with a special incentive. You do not need to abandon one method for another, but rather, have them work together for best results. For customers and prospects that you simply are struggling to reach via email, printed newsletters through Preferred Direct may be the way to go!

Reach Clients in a New Way

With most of our daily communication taking place digitally, there is something refreshingly different about receiving mail that speaks directly to our wants and needs. A printed newsletter can be a unique space that elaborates and highlights your company story like no other. Whether through special print promotions or coupons, exclusive insider stories, or unique event incentives, there are plenty of opportunities to surprise and delight your newsletter subscribers in a way they are not accustomed to.

Are your competitors using a printed newsletter to reach their customers? If not, then this is a perfect time to reach your shared audiences in a way that your competitors do not. Your loyal customers will be pleased to see your direct communication and your competitor’s audience may be intrigued by this new touchpoint and the effort you put into the campaign. Though we may not think of the mailbox as “new”, we should. Print marketing is in a modern-day renaissance and this old medium could be the new way to communicate to your audience, effectively.

Forgo Online Privacy Barriers

Online privacy protection laws are actively being passed on national and local levels, highlighting the growing scrutiny on how personal information is found and used. Companies, such as Apple, Google and Microsoft, have responded by introducing various privacy features, that ultimately limit many marketers’ ability to effectively target audience segments. With these changing privacy laws, it may become harder for businesses to collect accurate email information. This has also impacted the number of bogus emails created for the sole purpose of downloading digital content through lead forms, without giving true, personal information.

On the other hand, It is much less common for your audience to set up P.O. boxes for junk mail. Therefore, when you deliver to a given address, you’re most likely reaching a real person and not a junk email bot. Every Door Direct Mail (EDDM) campaigns can also help you target an audience by location. At Preferred Direct, we work with our local USPS office to designate the best geographic location for your campaign and pull accurate mailing lists on your behalf.

Here’s a common EDDM newsletter example:

Local veterinarian contacts Preferred Direct to send a print marketing newsletter to its 200+ existing customers and to every residential home within a 5 mile radius of their office using EDDM.

Customer – Jane opens her mailbox and sees the familiar logo of her local veterinarian’s office. The front page features a photo of two dogs posed in front of a holiday display, inviting readers to come in for a special pet photo event. Jane places the newsletter in her “keep” file and quickly texts her friend about the pet photo event. Later that evening, Jane reads the newsletter, adds “Make Fluffy a Vet appointment” to her to-do list, and clips a coupon for dog food.

Email alternative – Jane opened your email, forwarded to her friend’s email (where it hit the junk box) and forgot to follow up for a vet appointment since the email wasn’t consistently visible in the real world.

Prospect ­– Bob is new in town and has been researching veterinarians for his 8-year old Lab mix. Though he had his eye on another practice, he received a quality newsletter in the mail from this local veterinarian. This prompted him to check their online reviews and prices. After reading through their website and newsletter, which features more customer testimonials, health tips and a local dog park guide, he decides to call and set an appointment using his “FREE consultation” coupon clipped from the mail.

Email alternative – Your email went directly to junk mail because Bob does not have you on his email contact list.

In our example, the local veterinarian was able to engage different types of audiences, more than once from one newsletter. They may not have had the same return on investment if they sent out an email newsletter only. In our 35 years of experience with direct mail campaigns, it is not unheard of that a recipient might share a physically printed mail piece with a friend or family member – extending a campaign’s ROI.

Though you may be hesitant, we can confidently say NOW is the time to invest in print marketing and overcome the privacy barriers found in the digital marketplace. With a name and address, you can send professional, informative newsletters with 100% deliverability rates. No cookies, trackers, bots or privacy policies in sight!

Benefits of Newsletter Marketing

Not every printed marketing newsletter will yield the same results as our hypothetical veterinarian’s office example. But for those who work with a professional Print & Mail shop, the odds are in your favor. Here are a few advantages print marketing has over other forms of digital marketing:

• More Qualified Leads – Client addresses are updated regularly to send invoices and charge payments, so you know your print newsletters are sending to the right address. Through our partnership with USPS, you can verify mailing addresses and even target an audience you do not currently have access to, using EDDM.
• Longer Engagement Rates – The average ad is viewed for mere seconds. The simple act of holding a newsletter outlasts these digital methods exponentially. On average, a print piece will have a more lasting engagement than a digital marketing ad. Customers interested in your content may save it to read later, use as a bookmark, clip it on a fridge magnet etc. to keep it top of mind. You can increase the likelihood of this by choosing specialty bindings, paper sizes, and finishing options.
• Reaches a Broader Audience – Not all customers are online, and for those that are, the digital landscape is constantly changing (and so are their email addresses). Through printed newsletter marketing, you can reach a larger audience than just those with working emails. You can also target new audiences by locations relevant to your business, casting a wider net for future clientele.
• Direct Ways to Measure Impact – Whether it’s through a coupon, event/sale, or connecting print and digital efforts through a campaign-specific landing page, there are multiple ways to measure the success of your printed newsletter without relying on third-party metrics. Work with your print & mail provider to discuss the best way to track campaign ROI.

There has never been a more perfect time to add print newsletter marketing to your company’s mix. With all the clutter and privacy concerns occurring in the digital marketing realm, the mailbox is a very attractive marketing channel that has already been proven to engage, communicate, and inform your audience. Start NOW and solidify your spot in the mailbox before your competitors begin flocking to the post office. Keep in mind, every business has unique marketing goals and abilities. Therefore, it is important to partner with a knowledgeable print provider to discover the right newsletter marketing option to meet your goals.

As a HIPAA-compliant and HITRUST-certified printer, Preferred Direct has invested in top print and fulfillment technology and follows the strictest data security standards to ensure the safety of your data. Partner with Preferred Direct today to get started on your company’s next marketing newsletter campaign today!

Infographic: 22 Direct Marketing Trends for 2022

Use the Best Services for your Brand

Most people check their mail box several times a day, especially when they are expecting EOBs, collection letters, utility bills or medical bills. You can make it a pleasant surprise by leveraging the benefits offered by one of the best direct marketing techniques, direct mail.  

To fully capitalize on the power of direct marketing for your business, you should only work with professionals. At Preferred Direct, we offer a vast range of personalized marketing services, including direct mail, emergency printing, fundraising services, and printing services. We are focused on increasing your ROI and enabling you to make the most out of your budget. 

Contact us today at 1-833-425-7007 and let us help you outsmart your competitors in 2022 and beyond by taking full advantage of Preferred Direct’s Print & Mail services.

Nonprofit Marketing – Print and Digital Tips & Tricks

1. Get personal and precise with direct mail marketing. 

Print collateral that is personalized to the individual recipient helps to build trust in your organization and incite action. Seek to work with a commercial printing company that offers direct mail marketing services that include: 

• Variable data printing (text and images) to customize print pieces to each individual on your mailing list.
• Mailing list services to make sure your direct mail marketing pieces are targeted at the right people based on demographic, geographic, and other criteria.
• Postage automation to save you time and money through sorting, shipping, and delivery to the post office and by passing along volume discounts. 

2. Stay within budget with on-demand printing. 

By working with a commercial printer that offers on-demand printing, your can keep costs in check for your nonprofit marketing campaigns. On-demand means you’re not locked into minimum order commitments. You pay a low price per unit, even if you only need a small number of print materials produced. Best of all, it’s simple and quick when you want more pieces printed because your digital files are saved and ready to go for your next order. Also, consider the eco-friendly attributes of on-demand printing. Because you can better align your print volume with your actual needs, you conserve paper, electricity, and other resources. 

3. Get help managing your print inventory. 

If you work with a commercial printing company on an ongoing basis, you’ll find that you can save time and money on your nonprofit marketing when the printer offers inventory management services. Inventory control is especially critical when using on-demand printing services. It ensures the supplies you need for your direct mail and other print marketing materials will be readily available when you need them.

Nonprofit Marketing – Using Digital Marketing Solutions

 If you have a commercial printer that also excels in digital marketing strategies, your organization will gain efficiency and effectiveness in all of its marketing and fundraising campaigns. It will enable you to ensure consistent messaging—delivered at just the right time for maximal impact. 

1. Create irresistible email marketing campaigns. 

Fortunately, nonprofit organizations have one of the highest average email open rates (25.17 percent) compared to other industries, according to Mailchimp data. 

However, people are inundated with email messages every day, so it’s critical to carefully craft your nonprofit marketing campaigns to rise above the noise. Work with your digital marketing and commercial printing services provider to create email designs and content that will grab attention and compel people to act. 

2. Keep your cause front and center with SMS messaging. 

According to an article on the Crazy Egg blog, research has shown SMS open rates to be as high as 98 percent. Yet only approximately 61 percent of marketers use SMS to promote their brands even though 45 percent of people reply to SMS marketing messages. By marketing your nonprofits events and fundraising campaigns via text messages, you seize a viable opportunity to encourage interaction with your organization. 

3. Customize your digital marketing communications. 

Tailoring your nonprofit marketing messaging to the individual allows you to build a stronger bond with existing and prospective donors, volunteers, and community partners. Make sure that the commercial printer you choose can handle variable data and personalize messages to individuals on your print and electronic mailing lists. Customized email marketing and SMS marketing messages will help increase recipients’ engagement with your nonprofit. 

Choosing the Right Partner for your Nonprofit Marketing Campaigns

Not all commercial printers have the breadth of capabilities needed to give nonprofits excellent quality and value in both print and digital marketing services. At Preferred Direct, we have years of experience working with nonprofit marketing to minimize costs and maximize returns. We provide a full spectrum of services related to printing, direct mail marketing, email marketing, and SMS marketing.

We will work with your nonprofit on all aspects of your projects.

• Designing
• Developing mailing lists
• Printing (digital printing and inkjet printing)
• Reducing postage costs
• Mailing
• And more

Contact us to discuss your nonprofit’s marketing needs! We have the technology and expertise to save your nonprofit time and money while improving the results of your direct mail and digital marketing campaigns.

Request a quote online or call Preferred Direct toll-free today. 1-833-425-7007

Direct Mail Campaign Tips

Here is a score of suggestions to energize your creative marketing mail campaign or 21 ways to add flair to your direct mail campaign:

 1. Keep the Message Bright. Convey your message graphically and with few words. Keep it simple and colorful. Rely on a single dramatic image to introduce a product, announce a clearance sale, remind customers of a deadline, or offer a discount.

 2. Upscale the Envelopes. Your choice depends on the message you want to convey. Be creative in placing your sales message on the front of your envelope. A good place to start is with your #10 envelopes.

 3. Include a Token Gift. A coupon for a freebie. A special discount for return customers. A refrigerator magnet, flexible jar grip or mini notepad are all easy envelope stuffers that have value for homeowners.

 4. Make Your Mailer Count. Use a direct mail piece as a calendar countdown to a special event. Choose an eye-catching large type font, and keep the message short and to the point to create urgency. Use color to distinguish your piece from other mail, and follow up with periodic reminders if that’s appropriate.

 5. Never Underestimate Postcards. At one time when people communicated regularly with picture postcards. The appeal still exists. Postcards are fun — and if they’re unique, they’re also sometimes collectible. Use a great photo or a humorous message. A postcard direct mail campaign can jumpstart a new promotion, or serve as a continuing reminder of your services.

 6. Sponsor a Charity. If your business supports a local organization during the holidays or throughout the year, include a pitch for support in your invoice mailings. Send special requests for support as needed. Customers like to be part of charitable efforts: Make it easy for them to participate and to lend a hand! Then send thank you notes for the support.

 7. Employ Special Shapes and Sizes. Let’s be honest. Standard envelopes can be easily tossed in the trash. But the impact of a brightly colored, oversized envelope can’t be ignored. Attract attention any way you can, but be sure your mailer conforms to postal regulations. (We can help you with that requirement. 

8. Fold It Up! Flipbooks require customer interaction and promote engagement. Special folds encourage revisiting pages and allow prospective clients to reread your message in different ways. 

9. Die Cuts Tell a Story. It’s simplistic, but shapes add interest. There’s a reason: Our brains are wired to remember the unusual. Let us help you design a unique mailer that tells your story differently. There are endless possibilities. 

10. Add Sensory Surprise. All too often, a written message is forgettable. But there are other ways to elicit a response. Experiment with texture, scent, or even sound. While not for every business, scratch and sniff cards, a “touchy-feely” insert or a card that plays music will grab its share of attention. Maximize the element of surprise. 

11. Go for 3-D Appeal. The flat is not the only way to send your message. Small boxes and tubes don’t have to cost an arm and a leg, but they are likely to garner lots of extra attention. 

 12. Personalize Your Marketing Materials. Fight the “junk mail” label by personalizing your message. Don’t address mailings to “Resident.” Send birthday greetings and holiday cards. Offer a discount on an anniversary-year purchase, or make a customer feel special by providing incentives using Commercial Printing with Variable Data for continued business support. 

13. Keep In Touch through Newsletters. Let your customers know what you’re doing. It’s only natural to respond to stories of achievement and growth. So, if your business has a good story to tell, don’t hesitate to share it through a monthly or quarterly newsletter, circulated either digitally or in print. Yes, Preferred Direct offers digital services as well as printed and mailing services. 

14. Shine a Spotlight on Your People. Recognize achievement, publicize promotions, and introduce new service technicians. Include photos. Use your direct mail campaign to personalize your business. Add some flair to your marketing. 

15. Celebrate Your City. Partner with other local businesses to promote civic awareness and community celebrations. Show you care about your locale and your customers are likely to respond in kind. 

16. Get Behind Good Causes. While you’ll want to be selective about what you support, don’t feel that every mailer has to be only about business. Many worthwhile efforts can benefit from more public awareness. Always include your name and logo! 

17. Provide Usable Information. If you sell products or offer services, informative mailers about important topics are often welcome and appreciated. Be discerning, but don’t hesitate to share your expertise or communicate your concerns. 

18. Determine the Most Effective Delivery Option. Postage and delivery options affect price, and effectiveness varies. Know your options, or ask your direct mail printing partner for advice.

 19. Know Your Niche. Always consider the unique requirements of your business or industry, governing rules and regulations, and projected changes that will affect your message. Preferred Direct is HITRUST-certified with extensive experience with EOBs, and we assure that health care mailings are always HIPAA-compliant.

 20. Consider New Technologies. We agree that technology is changing the face of the direct marketing industry. We take pride in our ability to embrace new possibilities and pass new technological advances on to our customers.

 21. Track Your Success. No advertising and marketing program will be worth your time, energy, and money unless you know how well it’s working for you. Preferred Direct will work with you every step of the way to help you get it right. 

Our “can do” attitude has served us well over the past three decades. What can we do to help you? We believe we can help you attract and inform clients, advertise products, explain your services, create goodwill, and establish strong bonds with your customers. We don’t perform magic, but we consistently achieve results by working with you to create magical direct mail pieces. We do it all within your budget constraints and following your timeline. We respond quickly, and we meet deadlines. Why not schedule a call to discuss options? We’ll be waiting to hear from you. At the risk of tooting our own horn just a bit, we have comments and testimonials from satisfied clients all over the country to support our claims. Let us know how we can best help you with your specialty direct mail needs. 

The Preferred Marketplace of Ideas 

Our collective experience over the past 30-plus years has reinforced the values that were exemplified at our founding: Service, Value, and Creative Response to Client Concerns.  

We practice those principles every day in every way, embrace new technology and modern materials, and continue to focus on creative problem-solving. We value your collaboration, comments, and service evaluations, and rely on your feedback as we move in new directions. We value the ongoing relationships we have established with our customers. We will boost your marketing with variable data direct mail and commercial printing. 

For each project, Preferred Direct will provide a project manager to work with you to guarantee fast, efficient, accurate and confidential processing of information for your commercial printing or direct billing project. Our Commercial Printing and Direct Mail Platform provides for medical billing services, municipal utility bills, statement generation, e-billing, and transpromo marketing, a company’s direct billing is completed in a timely and professional manner.

Why Direct Mail Is Still Relevant

Why Direct Mail Is Still Relevant, even in the digital age in which we live, is because many people still prefer to get communications from companies by direct mail in print form. This is especially true when messages are tailored specifically for them.

A majority of respondents to an online survey conducted by Consumer Action said that they prefer to receive all types of bills by mail—even if they’ve opted to pay the bills online. For medical, utilities, insurance, property tax, mortgage, and credit card notifications, 45 to 74 percent (depending on the account category) said they choose paper over electronic communications.

And even with brands leveraging digital marketing and mobile apps, 73 percent of U.S. consumers still prefer to receive direct print mail. Why? because they can read it whenever they want.

As you can see, direct mail is still relevant, especially when it’s personalized through variable data printing.

What Is Variable Data Printing and Why Is It So Important for Direct Mail?

HP Digital Printer at Preferred Direct

Variable data printing (VDP) is a digital printing technique used to personalize print communications. VDP allows for various page elements, such as text and graphics, to be different on each piece of a print run. 

 Variable data printing can involve something as simple as changing the greeting or name on each copy of a print piece (akin to a mail merge). Or it may be more complex, involving the customization of other text and graphic elements, according to customer information, address, or other data. For example, at Preferred Direct, our variable data detailer allows us to add custom messages, coupons, maps, and other elements to invoices, letters, notices, and more.

 The ability to tailor print messaging to individual recipients has become essential for maintaining customer satisfaction and generating revenue. Customers expect brands and organizations to send personalized communications. And personalized communications mean that customers receive relevant content that drives them to action (e.g., pay a bill, purchase a product, or do something else that the sender desires).

 Variable data technology has become essential for many different applications—such as statement generation, collection letters, and more—in a wide array of industries. Examples include:

 Financial 

• Account statements from banks and credit unions
• Investment portfolios 
• Credit card statements

Healthcare 

• Medical bills
• Medical EOBs (Explanation of Benefits) 
• Patient appointment reminders 
• Collections letters 

Insurance 

• Invoices for premiums 
• Policy updates 
• Insurance EOB Statements 

Municipal and Energy 

• Invoices for gas, water, sewer, electric, trash 
• Collections letters 
• Special Notices 

Communications 

• Cable TV invoices 
• The phone company and wireless provider invoices 
•  Collection letters 

Sales and Marketing 

• Targeted direct mail marketing campaigns 
• Sales letters

Nonprofit Organizations 

• Fundraising campaign letters 
• Event invitations 

Colleges and Universities 

• Financial aid statements 
• Admissions letters 
• Invoices 

Retail 

• Revolving credit statements
• Direct mail marketing pieces

The above examples are just a sampling of the many types of direct mail print communications that leverage variable data to make them more effective. 

What to Look for in a Direct Mail Printing Provider 

Some Preferred Direct Team Members in front of our HP Digital Printer for VDP

When choosing a direct mail printing services provider for your organization’s communications, there’s much to consider. Not all printing resources have the expertise or equipment to handle the demands of variable data printing. Using variable data is one of the reasons Why Direct Mail Is Still Relevant. 

Below are some key characteristics to look for: 

• Ability to handle a wide array of variable data printing applications
• Flexibility in how they can receive your data
• Experience with variable data printing applications in your industry
• Compliance with HITRUST and HIPAA 
• Advanced printing technology to ensure the utmost accuracy and print quality
• Services beyond printing  

Ability to handle a wide array of variable data printing applications 

Your needs may evolve over time, so look for a direct mail print partner that has the knowledge, experience, and equipment to handle all types of variable data printing applications. 

No matter what your organization requires, at Preferred Direct, we are equipped with the expertise and technology in-house to create all varieties of personalized print pieces.

 Flexibility in how they can receive your data  

Find out if the commercial printer you’re considering will allow you to send your information your way.  

When you work with us, we will accept your information via a secure FTP (file transfer protocol). We aim to make the process convenient for you. 

Experience with variable data printing applications in your industry  

Every industry has unique concerns and nuances to address. Therefore, industry experience matters when selecting a print partner for your variable data, direct mail projects. 

Preferred Direct has vast experience and a proven success record in many different industries, including those that must meet strict privacy and security requirements. 

• Healthcare providers
• Insurance companies
• Financial services providers
• Colleges and Universities
• Businesses and Retail
• Nonprofit organizations 

Compliance with HITRUST and HIPAA 

Preferred Direct is HITRUST CSF certified. We approach every project with the HITRUST Common Security Framework (CSF), the most widely adopted security framework in the U.S. healthcare industry, in mind. Following HITRUST CSF standards means we handle our customers’ data in a way that meets regulatory compliance requirements and reduces risk.  

We also adhere to the latest HIPAA regulations for protecting sensitive patient data. We apply the necessary security measures so that organizations have compliance with peace of mind.  

Advanced printing technology to ensure the utmost accuracy and print quality 

Technology changes at a rapid pace. To ensure you get the best quality outcomes and efficient pricing from direct mail production runs, make sure your commercial printer has the latest equipment and software. 

Preferred Direct has cutting-edge digital printing technology. Our HP T240 HD and Xerox® Impika®, presses deliver optimal production speed and cost-effectiveness for continuous feed inkjet printing. We specialize in accurate, high-speed lasering and ink-jetting, with the flexibility to communicate custom, personalized messages, thanks to our state-of-the-art equipment, software applications, and skilled team.  This is Why Direct Mail Is Still Effective. 

Services beyond printing  

In addition to mailing database management, customization, and printing of your direct mail, we also: 

• Match mail
• Fold
• Perforate
• Insert
• Postal discounts
• Deliver mailings to the post office
• Manage inventory 

We also offer expert design services to give your direct mail the visual appeal needed to attract your recipients’ attention and engage their interest.

Direct Mail is Here to Stay

Why Direct Mail Is Still Relevant?  In summary, direct mail—particularly, personalized direct mail—remains an essential tool for building customer loyalty and improving bottom-line results. Keep in mind that working with variable data requires making privacy and data security a priority. Therefore, it’s critical to work with a commercial printing company you can trust to uphold the highest standards of quality and protect customer data. Fortunately, you don’t have to look further for a reliable partner for your personalized direct mail solutions. Preferred Direct has all of the experience and capabilities necessary to handle all of your direct mail and variable data printing needs. Contact us to discuss your next project!

Envelope Press

HP 240T HD Roll to Roll Press

Xerox Roll to Roll Press

Five Creative Ways to Spice Up Your Marketing Print

The value of your marketing print pieces are dependent on both its content and presentation. Anyone can send a brochure or an explanation of benefits, but not every company can make the recipient wake up and take notice. Creative solutions for commercial printing are a way to overcome the saturation that your customers feel on an everyday basis. (This way, your audience doesn’t have to feel as overwhelmed as you do when you’re considering how to create a more effective marketing strategy.)

Some marketers may believe that the physical media they send will only end up tossed in the trash, but contrary to popular opinion, print can still be the best way to talk to your audience. But that doesn’t mean that companies can send direct mail, print posters, or design swag without thinking about the implications of their graphics, words, and choice of media. Preferred Direct has witnessed marketing campaigns succeed and fail based on the creativity of their commercial printing.

If you’re interested in how to extract the most value from your print, we’ll give you both the information and advice you need to get it right.

Why Marketing Print Matters

Commercial printing is the cornerstone for successful marketing today because it has the ability to cut through the virtual noise out there.
There’s no doubt that having a web presence is vital to your business, but with so much content out there, your message can easily lose information in a sea of text and graphics.

Your customers are used to ignoring ads online, but it’s not quite as easy to close out of something that’s in your hands or directly in front of your eyes. If you have a particular message you want to get out, it may even work better as a markting print piece. Instead of having to search for the right keywords or navigate through several sections of the website to find the information, you can say exactly what you want to say in black and white (either proverbially or literally).
Companies can use marketing print in an infinite number of ways today. From new digital technology to improved die-cutting techniques, it would be easier to list the things you can’t do! Once you understand the options available, you can determine how to apply them to nearly any campaign you run. Preferred Direct can show you how to do this without crushing your budget in pieces.

Conservation of both time and money starts with identifying the goals of each campaign. No matter how much you save on printing services, the money you spend won’t be worth it if no one remembers what you have to say. 

Creative Solutions

Here are five creative ways to add some spice into your next marketing print or transactional print piece:
#1. Perforation: Instead of including a separate form, perforate your direct mail and let your customers interact with it a little more. Or score the letter so after they’re finished reading it, they can turn it into an origami swan or paper airplane. To stand up to the US Postal Service, you’ll need a printer that can design mail that can withstand the pressure without complicating the design and functionality of your letter.

#2. Graphic Design: The graphics of your marketing print can include anything from your logo to a sketch of a famous artist. When a picture can tell a thousand words, you typically want the visual components to reveal an easily discernible story.
Another tactic is to include an image that’s intriguing enough to spark the reader’s curiosity about the larger message. A 90-year old graduating from college may be unusual enough for people to stop and pay attention. If you happen to be advertising night classes for adults, this can be just what you need to get them invested.
#3. Bindery: This general service can refer to either the stapling or binding of your materials. If you need commercial printing for a presentation at a major conference, you can use a spiral or loose-leaf binding to give attendees a different way to interact with your company. Considering many professionals are visual learners, the right commercial printing can reinforce and drive home the key points of the presentation.
You can also use wire-bending for booklets and catalogs. If you want an even more lasting medium, a visually stunning calendar can be inspiring enough for customers to hang up at home or work.

#4. Finishing: Finishing includes die-cuts, collation, creasing, laminating, and gluing. Die-cuts are used to give your direct mail a unique shape. For example, inviting the form of a birthday cake to celebrate your company’s anniversary. Or maybe you want to print out coasters as a way to underscore a person’s transition into retirement. Preferred Direct can help you decide which finishing technique will strike the right chords with your audience.

#5 Inserts: Seeing a little tab peeking out from between an envelope can win customers over in spite of themselves. They may know it’s a marketing ploy, but that little tab presents an itch that nearly demands to be scratched. These kinds of creative inserts can be exact without a lot of time and hassle with the right printer.

Choosing the Right Marketing Print Partner

There are so many ways to change up your marketing without changing your brand or voice. If you’re struggling with how to present your ideas, the right printer can be the answer. Preferred Direct has the staff and the experience to help you strike the perfect balance. One of our main specialties is finding ways to bring a little imagination to more traditional businesses, such as insurance and healthcare.

So we know just how important it is to avoid violating HIPAA regulations without letting it slow us down. We print, insert, and mail your explanation of benefits, so customers get what they need.

When choosing a commercial printing company, you can count on Preferred Direct to be cost-effective, speedy, and customer-friendly.

Call us toll-free today at 1-833-425-7007 or click here for an online quote.