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3 Ways to Improve Your Direct Mail Campaign

3 Ways to Improve Your Direct Mail Campaign

Direct Mail Campaigns can be hit or miss for companies of every variety, and few things are more frustrating than a low ROI for each unit you send out.

You may not expect your direct mail to be kept in a keepsake box until the end of time, but it’s certainly not meant to catch a customer’s used chewing gum before they’ve even looked at it! The good news is that there are some simple strategies that can lead to higher response rates.

1. Capitalize on the Captive in Your Direct Mail Campaign

A direct mail piece isn’t as flashy as the bells and whistles of an internet advertisement, but this isn’t necessarily a disadvantage. Direct mail often comes across as more trustworthy to customers than digital ads, likely because it requires more effort to create and send.

You also have a captive audience in front of your piece, one that won’t be distracted by the next email or pop-up ad. You’re giving your customers a reason to slow down and concentrate, and they will take the opportunity to do this if the mail is presented in the correct way.

Now is the time to breakdown the message you’re sending customers. For example, if you’re sending direct mail that’s more involved, such as an Explanation of Benefits, you have a tremendous opportunity to draw the reader in by using everyday language. When you make your materials reader-friendly, the reader has a better chance of understanding how you can help them.

Email is an exceptionally cost-effective way to reach your customers, but its ease and affordability have all added up to a lot of noise out there. When the average person gets 121 emails a day, you can’t rely on a clever subject line anymore. A regular mailbox was never meant to hold that kind of volume, which is why most people still like checking their mailbox to see what they got.

2. Segment Your Lists


Imagine you’ve been looking to take a college-level course in the film for fun. You don’t want to get a degree in film and pursue a life in Hollywood, but you do think it would be interesting to learn how people make captivating movies. If you received a piece of direct mail from an educational institution about how to take one-off classes to better oneself, you’re likely to sit up and take notice.

This kind of precise marketing or Target Marketing is possible when you segment your lists. While most companies separate customers based on demographics and location, you can take it one step further. The most successful businesses will collect and analyze information from a wide variety of sources. For example, they may have customers take an email survey about what exactly they’re looking for from their healthcare or financial planning. Or companies will set up loyalty programs, track customer behavior, and devise promotions that speak to customers on their level.

When you’re segmenting your lists, you can use variable data to improve the quality of your direct mail campaign. This tactic will change the wording and graphics of your direct mail piece without slowing the printing process down. The right print on demand company can not only handle the volume and specificity, but it can also get it done as quickly as possible.

No matter how segmented your lists get, reputable printers have the technology to handle the details. A segmentation strategy all but eliminates the need to come up with a clever slogan or to overspend on paper.

When it comes down to it, the essential element you’re trying to convey to your audience is that you’re a company that can be trusted. When you can speak directly to a customer on their level, you show you’ve done your homework.

3. In Your Direct Mail Campaign -Think Different

Each marketing channel your company uses needs to vary according to several factors while still maintaining cohesion. For example, you might use email as a way to notify patients of their upcoming appointments and direct mail to promote new services.

It’s the color, formatting, and wording that connect your brand to each medium, so the customer still walks away with the right impression of the company.

To do this in such a way that people listen, you may need to break the rules. The most commonly read type of direct mail is the oversized envelope, perhaps because it calls to the recipient to find out what’s inside. Postcards are also high on the list, likely because people can merely glance at the direct mail to understand the takeaway.

Other companies will create dimensional mail in the form of paper boxes, airplanes, etc. These unique pieces of mail catch the eye and win your customers over in spite of themselves. Even the most conservative companies can still be creative with their communications.

For those who want to send more conventional material, you might consider offering recipients an incentive that they won’t receive anywhere else. For example, inviting them to a private event or providing a special discount over direct mail. This can help generate the buzz you need to entice more people to open your communications.

Preferred Direct is a print on demand company that specializes in marketing and branding our clients to their customers. There are so many ways in which companies can take a wrong turn when it comes to direct mail campaigns. Segmentation can undoubtedly come across as helpful, but it may also come across as invasive.

Creativity is certainly recommended, but you don’t want to spend big for folding paper airplanes unless it’s worth the returns.

We’re here to help you find a strategy that works, regardless of your budget, deadlines, or customer volume.

We use inventory control to reduce waste while still leaving enough flexibility in case your plans change. We take advantage of automated solutions that will save you time and money, yet again, provide personal customer service and tailor-made advice.
When it comes to direct mail, you need a printing company that looks out for your brand. We also know our way around compliance laws and ensure that each piece of mail meets all HIPAA and HITRUST restrictions. If you’re looking for a company that can handle some heavy demands and saves you money on the postage, we’ve got you covered.

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Medical Billing – The Top 5 Advantages of Outsourcing

The top 5 advantages of Outsourcing Medical Billing are shown below.

What exactly is Medical Billing

If you don’t send patients their bills in a timely manner, your account receivables will suffer and your collection rates will be very low. It may be time to outsource your medical billing.

Should medical billing be done in-house or outsourced to a direct billing company? There are advantages and disadvantages to both.

Medical Billing

The Top 5 Advantages of Outsourcing Medical Billing

Outsourcing medical billing comes with many advantages. Medical organizations and businesses need cost-effective and efficient ways to collect their hard-earned revenue. Businesses can either outsource medical billing or hire qualified employees to do it in-house.

 

Here are the top five advantages of outsourcing medical billing:

 

1. Outsourcing Medical Billing Can Save a Company Money.
When medical billing is outsourced, a company saves money on monthly salaries and benefits for those who would do in-house billing. Flat rates charged by billing companies are generally less than what it would cost to staff an employee to do the same job. Companies who outsource also do not have to purchase or maintain medical billing software and computer equipment.

Cash flow

2. Outsourcing Medical Billing Helps a Company Collect More Money and Improves Cash Flow.
Medical billing can be slowed and lost in the shuffle of running a business, but billing companies keep billing moving in an efficient way to get money to the medical organization faster. Ultimately, the timely submission of bills increases the influx of cash.

3. Billing Professionals Are Less Likely to Make Errors.
Because billing companies have the sole purpose of getting billing correct, they are less likely to make errors. Billing companies are equipped with the knowledge and equipment to ensure that claims and bills are submitted in a thorough, speedy process.  This reduces the amount of denied or rejected claims.

4. Companies/Organizations Can Focus More on Their Patients Leading to Higher Customer Satisfaction.
Especially for small medical businesses who cannot hire people to specifically do billing, using front office staff to split their time and efforts between medical billing and other duties can detract from other areas of their job. Outsourcing medical billing improves the office staff’s productivity and can ultimately lead to better customer satisfaction.

5. Adding Advertising Messages to Your Bills Can Encourage Patients to Return and Increase Revenue.
When advertising messages are added to bills, using variable data, it is called transpromo marketing. Transpromo marketing is effective because unlike junk mail, people open bills and read them. Medical businesses and organizations can advertise events, vaccines, reminders for preventative treatments or any other relevant messages on bills. Is it flu season? A practice may want to promote coming in for flu shots. Is there a health fair? Advertising on a bill is a good way to get existing customers to be in the knowhow and return to the business.

Whether a company should outsource medical billing or not depends on multiple factors. Businesses should look at the number of employees, finances, the age of the business and the local labor market. Outsourcing medical billing can save medical businesses and organizations time and money, giving the organization the ability to focus on primary tasks.

Preferred Direct provides direct billing including medical billing services. At Preferred Direct, a project manager works with you to guarantee fast, efficient, accurate and confidential processing of information for direct billing. From medical billing services, statement generation, e-billing and transpromo marketing, a company’s direct billing is completed in a timely and professional manner.

Call Preferred Direct toll-free today. 1-844-719-1848

 


 

Preferred Direct provides high-quality, high-quantity, fast and personalized direct marketing services including: printing services, fulfillment services, fundraising services, direct mail marketing, direct billing and emergency on demand printing services. From design to finishing and mailing, Preferred Direct takes care to make sure they deliver high-quality products that can help increase your company’s ROI.

Call or click for a quote. (757) 461-2730 or Toll-Free 1-844-719-1848

Sources: medicaloffice.about.com, poweryourpractice.com, itservicereviews.com

Photos courtesy of FreeDigitalPhotos.net by PANPOTE (bill with glasses) and Stuart Miles (cash flow)

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What Is Transpromo Marketing?

Transpromo Marketing. It sounds like you might be doing a Transatlantic crossing!

That would be exciting, but in this blog, we are talking about Transpromo marketing or transpromotional marketing. It’s a way for companies to market to existing customers through existing customer communication channels like statements and bills sent by mail. In this blog you will learn about transpromo marketing, its uses, and benefits.

Transpromo Marketing

Reaching repeat customers is an important part of maintaining a profitable business. How well is your business reaching and retaining your existing customers?

Transpromo Marketing is a form of advertising in which businesses place marketing messages in transactional documents. The word transpromo comes from the combination of the terms “transaction” and “promotion.” The marketing messages are placed in the white spaces of these documents, integrated marketing messages on bills, statements and other important communications.

 

How Does Transpromo Marketing work?Transpromo Marketing Sales

Using cutting edge print technology, called variable digital printing, individualized bills, statements and other transactional documents are printed. The targeted marketing message is printed on these statements, and then mailed out to customers.

 

Types of Messages Used in Transpromo Marketing

  • Coupons – Coupons make great use of white space on a statement, attracting the customer to come back and make another purchase.
  • Call to upgrade current product or services – Companies can advertise upgrading their current product or services for a newer product or higher service package. An example of a service upgrade might be a telecommunications company advertising their combined internet, cable and telephone packages to a customer who only subscribes to internet.
  • Sale or promotion announcement – Announcing sales and promotions helps to give customers a reason to make an additional purchase. An example of this might be a customer who just purchased a new dishwasher receiving word on their billing statement that there will be a sale on other kitchen appliances such as refrigerators and stoves.
  • Coming soon announcements – Coming soon announcements work toward customer loyalty. By announcing new products or services, this gives the customer a reason to stick with the company. An example might be a clinic advertising that they will soon be giving flu shots for flu season, or a bank announcing they’ll soon be offering a new type of savings account.
  • Draw customers to a website – Do you want your customers to read more about your products or services? Give them a reason to go to your website and read about what’s new and happening, while increasing web traffic at the same time.

Transpromo Marketing

Click here to learn more about Transpromo Marketing and its benefits.

Preferred Direct offers transpromo marketing and other direct mail marketing services. To learn more about our direct mail marketing services click here. To contact us for a quote click here or call us at 757-461-2730.

Preferred Direct provides clients with the highest level of services related to direct marketing. We specialize in maximizing rate of return on all direct marketing; including printing, fulfillment, fundraising, direct mail, direct billing, on-demand and emergency printing services. Click here for print quote or call 757-461-2730.

 


 

Preferred Direct provides high-quality, high-quantity, fast and personalized direct marketing services including: printing services, fulfillment services, fundraising services, direct mail marketing, direct billing and emergency on demand printing services. From design to finishing and mailing, Preferred Direct takes care to make sure they deliver high-quality products that can help increase your company’s ROI.

Call or click for a quote. (757) 461-2730 or Toll Free 1-844-719-1848

Sources: smallbusiness.chron.com, pitneybowes.com, tgidirect.com

Images courtesy of FreeDigitalPhotos.net by digitalart (mail) and ddpavumba (sales)

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